No Forms • No Training • Zero Blank Fields

Incident reporting your facility actually uses.

Staff talk, Lauren listens. Every field captured. Every stakeholder notified. No forms. No chasing. No blank boxes.

December Cohort 87 of 100 spots filled
13 spots left — dedicated onboarding for each facility

Start free • No card required • Be audit-ready by Q1

Hey! I'm Lauren, your risk assistant. Tell me what happened in your own words...
A patient fell Equipment issue Medication error
Patient fell trying to get out of bed in PACU bay 3. She said she was dizzy...
Got it. Was this before or after any medications were given?
After. She had Versed about 20 minutes before.
Noted. Any visible injuries?
Captured
Location
Incident Type
Patient Status
Contributing Factors
Get Going in Seconds
No Training Required
100% Form Completion
< 5 min
Average report time
Zero
Blank fields submitted
Same day
Stakeholder notification
1 click
Export for audit

"We used to spend 45 minutes chasing down details for every incident report. Now staff just talk to Lauren, and I get complete, audit-ready documentation in my inbox. It's transformed how we handle compliance."

MR
Michelle R.
Risk Manager, Regional ASC Network
What Makes Lauren Different

Not another form. A conversation.

Three things that make PharmPro+ fundamentally different from every legacy system.

Tap to Report

Voice or text. No typing boxes first—staff tell the story, Lauren builds the form. Cuts anxiety, increases detail.

Listening...

Lauren Cleans the Story

Raw staff narrative becomes neutral, legally clean statement. No blame language. No clinical opinions. Just observable facts.

Staff wrote
The nurse forgot to check the IV...
Lauren cleaned
IV site was not assessed prior to medication administration.

Right Person, Right Time

DON, Risk Manager, Materials Management, Attending—incidents auto-route to the correct owner. No hunting. No misrouting.

RM
Risk Manager Falls, High Severity
MM
Materials Mgmt Equipment Issues
How It Works

Lauren handles the paperwork.

She's not a chatbot. She remembers context, knows what's missing, and won't stop until every field is filled correctly.

Tell Lauren what happened

Voice, text, or type. Staff describe events in plain language—Lauren captures Location, Time, Body Part, Witnesses, Equipment, and 30+ other fields automatically.

Chat SMS Phone
01
Hey! Tell me what happened...
Patient fell in PACU bay 3
Was this before or after meds?

Lauren asks until every field is complete

Chart number? ASA score? Lot number? She knows every required field for your state and won't stop until every box is filled. No blank fields. Ever.

02
Location: PACU Bay 3
Time: 2:45 PM
Witnesses: RN Sarah M.
Injury: Hip contusion
100% Complete

Stakeholders notified automatically

Auto-routed based on incident type and severity. Falls go to DON. Equipment issues go to Materials. High-severity gets the whole team.

03
RM
Risk Manager notified
DON
DON notified
MD
Attending notified

One dashboard for everything

Open cases, stuck investigations, patterns Lauren spotted—everything leadership needs in one glance.

04
Open
12
In Review
3
Avg. Resolution
2.4 days
Fall in PACU resolved • Just now
Why Switch

Stop punishing nurses with paperwork

Legacy systems turn incident reporting into a 20-minute ordeal. Staff stop reporting. Patterns go unnoticed. Risk compounds.

Legacy Systems
PharmPro+
Time to file
15-20 min Navigate menus, fill 45 fields
Under 2 min Talk to Lauren, she handles the rest
Narrative cleanup
Manual Hours rewriting in Word
Automatic Lauren rewrites in seconds
Implementation
6-18 months Consultants, training, delays
Same day Live this afternoon, no training
Setup fees
$50,000+ Implementation consulting
$0 We set you up for free
Annual cost
$100k-$500k Enterprise contracts, per-seat
From $250/mo Unlimited staff included
Pattern detection
Manual Someone reviews spreadsheets
Automatic Lauren flags repeat risks for you
Committee packets
4+ hours Manual prep every meeting
1 click Export trends, clusters, evidence

Your staff will actually want to report incidents.

Analytics That Actually Help

Turn gut feelings into proof

Admins know when something feels off. PharmPro+ shows the pattern—without spreadsheets, consultants, or panic before committee.

PACU
OR Halls
Pre-Op

Location Heat Grid

See exactly where incidents cluster—and whether it's better reporting or worse safety.

IV Pump ABC-123 5 incidents
Floor Mats (OR) 4 incidents
Wheelchair WC-200 3 incidents

Equipment & Drug Clusters

IV Pump ABC-123 has 5 incidents this quarter. Lot numbers, models—patterns surface automatically.

<24h 72h 7d+

Filing Timeliness

62% within 24h. 3 high-severity cases over 7 days—Lauren flags it before surveyors do.

Falls / PACU / ASA 3-4 6 ↑
Equipment / OR Halls 4 ↑
Medication / Pre-Op 3 →

Pattern Watch

Repeat patterns surfaced automatically. QAPI-worthy items flagged at 3+ incidents in 90 days.

Day
Eve
Night
PACU
4
11
3
OR
6
4
2

Shift Heatmap

Evening shift in PACU: 11 incidents. Day shift: 4. Now you know where to look.

QAPI Packet Q4 2024.pdf
Trends • Clusters • Actions • Evidence

One-Click Packets

QAPI, safety committee, accreditation—complete briefing packets in one click.

"I scan every incident for patterns you'd miss. Equipment lot numbers, shift timing, location clusters—I flag what matters and explain why."

What You Get

Less work. More compliant. Zero panic.

Zero Blank Fields

Lauren won't stop until every required field is filled. Chart number, witnesses, body part—nothing slips through.

Neutral Narratives

Side-by-side viewer: staff original vs Lauren cleaned. Toggle to use Lauren's version. No blame language, just observable facts.

Meeting-Ready Packets

QAPI, safety committee, accreditation—one click. Briefing, trends, actions, evidence. All formatted and ready.

Survey-Ready Always

Full audit trail with SHA-256 verification. When surveyors arrive, you're already prepared.

Ownership Routing

DON, Risk Manager, Compliance—auto-assigned. Owner shown in every view. No misrouting.

Activity Feed

Every touch logged. Creation, updates, reviews, decisions. Audit trail that makes surveyors smile.

Pricing

Start free. Scale when ready.

No card required. No commitment. Try it with a real incident.

Free
$0

Try it with a real incident

  • 1 report / month
  • Single user
  • PDF export
  • Lauren documentation
Teams
$250/mo

Surgery centers and small clinics

  • 10 reports / month
  • Unlimited staff
  • Auto-routing
  • Committee PDFs
Enterprise
Custom

Multi-facility networks

  • Unlimited reports
  • Multi-facility
  • EHR integrations
  • Dedicated CSM

Meet Lauren

15-minute demo. See how Lauren handles a real incident from report to resolution.