For Skilled Nursing & Long-Term Care
A fall at 2:47 AM shouldn't take three shifts to document.
CNAs and nurses talk to Lauren for 90 seconds. She writes the F-tag-ready report, pages the DON, and keeps your QAPI packet survey-ready.
HIPAA-aligned. Works alongside PointClickCare, MatrixCare, or AHT. Cancel anytime.
How It Works
Lauren handles the paperwork. Your staff stays on the floor.
From the moment something happens to the QAPI committee meeting — automated, F-tag-ready, survey-defensible.
Tell Lauren what happened
"Mrs. K found on the floor between bed and bathroom at 2:47, alert, no apparent injury." Voice or text on the unit phone. Lauren extracts the structured fields.
Lauren asks until the F-tag fields are complete
Last toileting check. Footwear. Alarm status. Mental status. Witnessed or unwitnessed. Captured in the moment — not reconstructed three shifts later.
The right people get paged automatically
Falls with injury page the DON and Medical Director. Alleged abuse triggers the 24-hour reporting pathway. Med errors route to the Pharmacy Consultant.
One dashboard your surveyor will accept
Every incident, every CAPA, every signature — organized the way CMS recert surveyors review it. F-tag packet in one click.
Why Switch
Stop chasing CNAs for incident forms.
Most SNFs run incident reporting on a paper form or an EHR module the CNAs avoid. Here's what changes.
Built for SNF
Every event your facility actually deals with.
Falls, med errors, alleged abuse, elopement, pressure injuries — same fast, F-tag-ready, audit-defensible flow.
Survey Ready
Built for CMS recert, complaint surveys, and state DPH.
F-tags, QAPI components, immutable audit trail. Documentation in the shape surveyors actually want it.
F-tag-organized incident library
Every incident tagged to the F-tag — F689 falls, F600 abuse, F684 quality of care, F756 drug regimen review. "All falls in the last 12 months?" One click.
QAPI program documentation
PIPs, root-cause analysis, corrective actions, effectiveness review, governance signatures. Five-element QAPI, packaged.
Immutable audit trail
Every change logged with who, when, old value, new value. Tamper-evident. Survey-, DPH-, and litigation-defensible.
FAQ
Questions DONs and Administrators ask us first.
How is this different from PointClickCare or MatrixCare?
They are EHRs first — incident reporting is a side module. PharmPro is the opposite: incident reporting and QAPI are the entire product. Different scope, different fit.
Do you replace our EHR?
No. PharmPro runs alongside PointClickCare, MatrixCare, AHT, or whatever you use. CNAs open it on the unit phone — no need to be in the chart to file.
Is PharmPro HIPAA compliant?
Yes. Encryption at rest and in transit, role-based access, immutable audit logs. BAA on paid plans.
We're a single-facility operator. Is this overkill?
No — single-facility operators are who we built this for. Free tier covers 50 incidents/month so you can prove value before paying.
How long does implementation take?
First incident filed on day one. No 6-week rollout, no on-site training, no consulting fees. Free 30-minute setup if you want one.
What happens to our data if we leave?
It’s yours. Export everything anytime in PDF or structured format. No hostage data, no exit fees.
Pricing
Start free. Scale when ready.
Add your first facility in 10 minutes. Run your next QAPI committee out of PharmPro instead of a binder. If it doesn't fit, walk — no card, no exit fees.
HIPAA-aligned. Exportable anytime. Cancel whenever.